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Orders placed online will be shipped from our warehouse straight to you via FedEx or UPS. We offer Standard (except during the summer months), 2nd Day, and Next Day shipping. See our complete shipping policy.

Orders for local delivery placed from our Local Deliveries page are fulfilled by your local store and delivered via DoorDash, per their policies.

Our partnership with DoorDash began during the COVID-19 pandemic to help keep our retail stores open and serving their communities. We continue to use DoorDash for orders placed through our Local Deliveries page because it's a reliable service available in nearly all areas where we have stores, making it easy for you to enjoy your favorite treats from the comfort of your home or office.

In order to maintain the freshness and quality of our gourmet, hand-dipped apples, they are exclusively made fresh in stores all over the USA. In addition to the apples, our retail locations also make fudge and other hand-dipped delights right in store. Find a location near you.

Rocky Mountain Chocolate Factory (RMCF) does not have any brand affiliated stores in Canada at this time, so we suggest contacting the store in your province where the apple was purchased. The Canadian company you are looking for is called Rocky MTN Chocolate. Thank you for bringing this to our attention, and we hope you get the opportunity to experience Rocky Mountain Chocolate Factory.

Chocolate contains cocoa butter, a plant-based fat that is sensitive to heat and moisture. When temperatures exceed 75°F, chocolate can melt, causing the cocoa butter to rise to the surface and create a discoloration known as “cocoa butter bloom." If milk or semi-sweet chocolate encounters condensation, the sugar may dissolve and then re-crystallize on the surface, forming “sugar bloom." While chocolate with bloom is still safe to consume, you may notice changes in flavor and texture.

We take every possible step to minimize bloom, including maintaining climate control in our factory, warehouse, and delivery trucks.

Solid chocolate will retain its quality when wrapped securely and stored in a cool, dry environment (55-60°F). While refrigeration is safe, it's not ideal, as chocolate may “sweat" when returned to room temperature.

It varies by product, but you generally want to consume any product with nuts (like toffee or clusters) within 6 months. Other products can be kept for up to one year from the date of purchase, if properly stored.

Store made items like caramel apples and chocolate dipped strawberries are made fresh daily and should be consumed immediately.

Yes! Our dipped dog bones are dipped in 100% dog-safe white confection that your pup is sure to love. We also use a dog treat that contains just five easily digestible ingredients.

We mindfully source all our ingredients, including our packaging, from US Suppliers. We choose suppliers for quality over cost, so everything you get from Rocky Mountain Chocolate Factory is the highest quality available on the market. We can proudly say that our products are 100% American sourced, and American made. Our cocoa is ethically sourced with fully traceable origins, sustainable farming practices, and humane working conditions.

We are a Kosher-Orthodox Union (OU) manufacturing facility.

Each product page contains nutrition and allergen information for that specific product.

Our delicious chocolates and sweet treats are manufactured in a facility (and share equipment with) allergens including milk, soy, peanuts, tree nuts, wheat, and eggs. Our stores also utilize these same allergens, so please keep that in mind when visiting one of our locations.

Each product page contains nutrition labels and allergen information for that specific product.

We currently do not produce sugar free chocolates and candies. The decision was made due to difficulty in sourcing a sugar substitute that meets our incredibly high standards. Our Research & Development team is working on new sugar free recipes, and we hope to have sugar free treats available for purchase in 2026.

We are always looking for devoted chocolate lovers to join our team! If you’re interested in a sweet career with competitive wages and great benefits, including free chocolate! See our current job openings at corporate HQ.  

For local opportunities, contact a store near you.

To maintain the cleanliness and safety of our factory, we are unable to offer tours of our facility to the public. Visit a store near you to watch live candy making and apple dipping – just contact your local store to learn more!