Shipping and Returns

Shipping Methods

At checkout you may choose your method of shipping: Standard (except during hot weather); 2nd Day; Next Day. Charges are computed automatically.

Caramel Apples Shipping

Because of the perishable nature of our Caramel Apples, orders containing caramel apples will ship Monday through Wednesday. Orders received on Thursday through Sunday will be shipped the first business day the following week. Orders will ship Next Day only.

Payment Options

We accept Visa®, MasterCard®, American Express,® Discover,® and RMCF-issued Gift Cards.

Shipping Policy

Shipping Policy

Overnight Shipping:

  • Orders placed Monday through Wednesday ship the next day
  • Orders placed Thursday through Sunday ship the first business day of the next week

2nd Day Shipping:

  • Orders placed Monday & Tuesday ship the next day
  • Orders placed Wednesday through Sunday ship the first business day of the next week

Standard Shipping:

Orders placed Monday through Thursday will ship the next day

Orders placed Friday through Sunday ship the first business day of the next week

 

*Non-perishable items (hot cocoas, Rocky Pop, licorice, fudge) are eligible for standard shipping at all times.

*During the warmer months, only overnight & 2nd day shipping are available for perishable items.

*During the cooler months, standard shipping is available for all orders except for apples. 

 

U. S. ADDRESSES ONLY. We cannot ship to APO, FPO or Post Office Box addresses. For orders shipped to Canadian addresses, please visit rockychoc.com.

 For orders shipped to Canadian addresses, go to our Canadian website.

 

Rocky Mountain Chocolate Factory, Inc. Return Policy

We are very proud of our products and your satisfaction is very important to us.

 If for any reason you are not completely satisfied, please contact our

Customer Service Department 1-800-344-9630 or via E-mail at customerservice@rmcf.com for a replacement, exchange, or refund.