Shipping and Returns
At checkout you may choose your method of shipping: Standard (except during hot weather); 2nd Day; Next Day. Charges are computed automatically.
Caramel Apples Shipping
Because of the perishable nature of our Caramel Apples, orders containing caramel apples will ship Monday through Wednesday. Orders received on Thursday through Sunday will be shipped the first business day the following week. Orders will ship Next Day only.
We accept Visa®, MasterCard®, American Express,® Discover,® and RMCF-issued Gift Cards.
Orders received Monday through Wednesday are shipped by the following day for all overnight orders (orders placed Thursday through Sunday ship the first business day the following week). Orders placed Monday and Tuesday with 2nd day are shipped the next day (Wednesday through Sunday ship the first business day the following week). Orders received Monday through Thursday with standard shipping are shipped the next business day (Friday through Sunday ship the first business day the following week).
Holiday shipping 2016: Orders will ship the following Tuesday for: Standard if the order is placed after Monday, 2nd day if the order is place after Tuesday, and Overnight if placed after Wednesday the week of the holiday.
Sorry, we cannot ship to APO, FPO or Post Office Box addresses. ORDERS SHIPPED TO U. S. ADDRESSES ONLY. For orders shipped to Canadian addresses, go to our Canadian website.
Rocky Mountain Chocolate Factory, Inc. Return Policy
We are very proud of our products and your satisfaction is very important to us.
If for any reason you are not completely satisfied, please contact our
Customer Service Department 1-800-344-9630 or via E-mail at firstname.lastname@example.org for a replacement, exchange, or refund.